top of page

Store Policy

CUSTOMER CARE

This website is owned and operated by SAXRAX Inc. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors saxophone stands and accessories. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

When buying an item, you agree that: (1) you are responsible for reading the full item listing before making a commitment to buy it. (2) you enter into an agreement to purchase an item when you commit to buy an item by completing the check-out payment process. (3) you agree to the terms set forth within the Shipping & Returns Policy.


The prices we charge for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. We reserve the right to change or cancel orders due to errors or omissions.

 

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these terms periodically. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

International Orders: For International purchases; any and all duties, taxes, or import fees imposed by the regulations of the receivers country are the responsibility of the purchaser/receiver.

PRIVACY and SAFETY

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we may use software tools to measure and collect session information, including page response times, length of visits to certain pages, and page interaction information.

 

How we collect information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why we collect such non-personal and personal Information

 

We collect information to provide and operate the Services. To enhance the website experience for our visitors and customers. To be able to contact our customers and visitors with general or personalized service-related notices and promotional messages (if subscribed). To create aggregated statistical data and other aggregated and/or inferred non-personal information which we may use to provide and improve our respective services. Cookies may be used to save this data.

We may use at times, at our discretion, comments and compliments conveyed by email, subscription submittal, or from direct interactions in the Customer Testimonials page of our website. Only first names will be displayed unless otherwise approved.

SAFETY NOTICE: Some items sold on this website may contain small parts, and are not suitable for children. In addition, dispose of all packaging properly.

Trademark and Branding

SAXRAX® reserves all rights to the brand, brand names, and designs used to create and sell our products. Do not copy or sell the product without obtaining approval from SAXRAX®.

Payment Methods

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

bottom of page